Help Center & FAQs
Get quick answers to common questions or contact our support team for personalized assistance.
How do I book tickets?
Search for your event, select seats if applicable, add to cart, and complete payment. You'll receive e-tickets instantly via email and in your account.
What payment methods are accepted?
We accept UPI, credit/debit cards, net banking, and popular wallets like Paytm and Google Pay for seamless transactions.
Can I book for groups?
Yes! Our group booking feature offers discounts for 10+ tickets. Contact support for larger groups.
How do I create an account?
Sign up using your email, phone, or social media. Verify and start exploring events immediately.
Forgot password?
Click 'Forgot Password' on the login page. We'll send a reset link to your registered email or phone.
How to update profile?
Go to your account settings to update personal details, preferences, and notification settings.
What is the refund policy?
Refunds are processed within 5-7 business days for cancelled events. For user cancellations, check the event's specific policy.
How to request a refund?
Go to your bookings in the account section, select the ticket, and click 'Request Refund' if eligible.
Event cancelled?
We'll automatically initiate refunds and notify you via email/SMS. No action needed from your side.
How to list an event?
Visit our organizer portal, create an account, and submit event details. Our team will review and approve within 24 hours.
Are events verified?
Yes, all events are verified by our team to ensure authenticity and quality.
Technical issues during event?
For online events, check your connection. Contact support if problems persist.