Building a Responsible Future
TicketClap, a brand of Big Market 360 Private Limited, is a young and rapidly growing event & ticketing platform in India. While we are still in our early years, we are deeply committed to embedding responsibility and positive impact into our DNA from the very beginning.
We believe technology should empower communities, protect the environment, and create equal opportunities. Our CSR journey starts now — with intention, transparency, and a long-term vision aligned with India's development goals.
Our vision for responsible live experiences
Our CSR Vision & Guiding Principle
"To leverage the power of live experiences and technology to create inclusive, sustainable, and empowering opportunities for communities across India — starting small, scaling thoughtfully, and always with purpose."
As we grow, we aim to integrate social good into our core operations while complying with the spirit of Section 135 of the Companies Act, 2013 (when applicable) and contributing meaningfully to society.
Our Planned Focus Areas
Education & Skill Building
We plan to collaborate with NGOs, schools, and educational bodies to deliver event-based learning, creative workshops, digital literacy programs, and skill-building sessions for underprivileged children and youth — unlocking access to culture, arts, and new opportunities.
Environmental Sustainability
Sustainability is non-negotiable for us. From day one we’re focusing on eco-friendly events: digital ticketing to reduce paper, carbon offsetting, plastic-free venues, waste management partnerships, and promoting green practices among organizers and attendees.
Creator & Community Empowerment
We exist because of creators and communities. Our commitment includes free/subsidized listings for grassroots artists & organizers, capacity-building workshops, mentorship programs, and targeted support for creators in Tier 2/3 cities and rural areas.
Our Roadmap & Ambitions (2026–2030)
Launch pilot programs • First 50+ workshops & green event pilots • Build NGO & creator partnerships
Achieve carbon-neutral events across major cities • Empower 1,000+ creators • Scale education initiatives
Impact 100,000+ lives • 5,000+ creators supported • Become a recognized leader in sustainable live experiences in India
Our Approach & Governance
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Board & Leadership Oversight
All CSR initiatives are guided by our Board and senior leadership team, ensuring alignment with both business strategy and long-term social impact goals. -
Transparency & Accountability
We commit to publishing annual progress updates on our website, sharing both qualitative stories and quantitative impact metrics as our programs mature. -
Focus on Local & Regional Impact
We prioritize initiatives in the cities and communities where we operate and where our users and creators are most active. -
Strategic Partnerships
We seek long-term collaborations with established NGOs, educational institutions, government programs, and grassroots community organizations that have proven track records. -
Adaptive & Learning-Driven
Our programs will evolve based on regular feedback from beneficiaries, partners, and internal evaluation — we believe the best impact comes from continuous learning and iteration. -
Integration into Core Business
We aim to embed responsible practices directly into our platform features, event operations, and decision-making processes — not as an afterthought.
Be Part of Our Journey
We’re at the beginning — and we want to build this responsibly, together.
Whether you're an NGO, creator, organizer, partner, or someone with ideas — we’d love to hear from you.